/* UNICHAT-AI-AGENT-COMPLETION-01 — experiência "Atendente de IA".
   Usa somente tokens --crm-* de crm-theme.css (claro/escuro automáticos). Nada de aparência de
   "painel de desenvolvedor de IA": poucos conceitos por tela, linguagem de negócio. */

.aiagent-page {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.aiagent-section {
    display: flex;
    flex-direction: column;
    gap: var(--uni-space-5);
}

/* Revisao do proprietario, rodada 2: "os cards estao colados (Identidade, O que o atendente
   precisa saber) e o Ajustes de atendimento e o botao Salvar tambem".

   A causa e mecanica e vale registrar, porque nao e falta de regra no contrato — VL-05 ja fixa
   24px entre secoes. E que na aba Configuracao TODO o conteudo mora dentro de um `<EditForm>`,
   que renderiza um `<form>`: esse form e o UNICO filho flex de `.aiagent-section`, entao o `gap`
   se aplicava a ele e nao ao que esta dentro dele. O espacamento vinha de uma camada so, e a
   camada errada. O form passa a repetir o mesmo fluxo de coluna. */
.aiagent-section > form {
    display: flex;
    flex-direction: column;
    gap: var(--uni-space-5);
    min-width: 0;
}

.aiagent-loading,
.aiagent-empty {
    padding: 40px;
    text-align: center;
    color: var(--crm-color-text-muted);
    background: var(--crm-color-surface);
    border-radius: var(--crm-radius-lg);
    border: 1px dashed var(--crm-color-border);
}

.aiagent-hint {
    margin: 0;
    font-size: 0.78rem;
    color: var(--crm-color-text-muted);
}

/* ---- Tom (verde/âmbar/vermelho/neutro) — cada classe só publica uma cor ---- */
.aiagent-tone-good { --aiagent-tone: var(--crm-color-success); }
.aiagent-tone-warning { --aiagent-tone: var(--crm-color-warning); }
.aiagent-tone-danger { --aiagent-tone: var(--crm-color-danger); }
.aiagent-tone-neutral { --aiagent-tone: var(--crm-color-text-muted); }
.aiagent-tone-danger-text { color: var(--crm-color-danger); }

/* ---- Alertas ---- */
.aiagent-alert {
    border-radius: var(--crm-radius-sm);
    padding: 10px 14px;
    font-size: 0.85rem;
}

.aiagent-alert-error {
    background: color-mix(in srgb, var(--crm-color-danger) 12%, transparent);
    color: var(--crm-color-danger);
    border: 1px solid color-mix(in srgb, var(--crm-color-danger) 30%, transparent);
}

.aiagent-tab {
    border: none;
    background: transparent;
    padding: 10px 14px;
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--crm-color-text-muted);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    margin-bottom: -1px;
}

.aiagent-tab:hover { color: var(--crm-color-text); }

.aiagent-tab.active {
    color: var(--crm-color-primary);
    border-bottom-color: var(--crm-color-primary);
}

.aiagent-tab-body { display: flex; flex-direction: column; }

/* ---- Botões ---- */
.aiagent-btn {
    border-radius: var(--crm-radius-sm);
    padding: 9px 16px;
    font-size: 0.85rem;
    font-weight: 600;
    border: 1px solid transparent;
    cursor: pointer;
    transition: background var(--crm-transition-fast), border-color var(--crm-transition-fast);
}

.aiagent-btn:disabled { opacity: 0.55; cursor: not-allowed; }

.aiagent-pill {
    display: inline-flex;
    align-items: center;
    padding: 4px 12px;
    border-radius: 999px;
    font-size: 0.8rem;
    font-weight: 600;
    background: var(--crm-color-border);
    color: var(--crm-color-text-muted);
}

.aiagent-cta {
    align-self: flex-start;
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border: 1px solid var(--crm-color-primary-border);
    border-radius: var(--crm-radius-sm);
    padding: 9px 14px;
    font-size: 0.83rem;
    font-weight: 600;
    cursor: pointer;
}

/* Revisao do proprietario, rodada 2: "o texto esta desalinhado verticalmente do >".
   O botao era `display: block`, entao o chevron e o rotulo assentavam na linha de base do texto —
   e um SVG de 16px na linha de base fica ~3px abaixo do centro optico. Vira flex com
   `align-items: center`, que e como o resto do produto alinha icone e rotulo (VL-26). */
.aiagent-disclosure {
    align-self: flex-start;
    display: inline-flex;
    align-items: center;
    gap: var(--uni-space-2);
    background: transparent;
    border: none;
    color: var(--crm-color-primary);
    font-size: var(--uni-font-size-sm);
    font-weight: 600;
    cursor: pointer;
    padding: 4px 0;
}

/* ---- Cartão liga/desliga ---- */
.aiagent-power-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
    padding: 18px 20px;
    border-radius: var(--crm-radius-lg);
    border: 1px solid color-mix(in srgb, var(--aiagent-tone, var(--crm-color-border)) 35%, var(--crm-color-border));
    background: color-mix(in srgb, var(--aiagent-tone, transparent) 8%, var(--crm-color-surface));
    box-shadow: var(--crm-shadow-sm);
}

.aiagent-power-main { display: flex; align-items: flex-start; gap: 12px; }

.aiagent-power-dot {
    width: 12px;
    height: 12px;
    margin-top: 5px;
    border-radius: 999px;
    background: var(--aiagent-tone, var(--crm-color-text-muted));
    flex-shrink: 0;
}

.aiagent-power-card h2 { margin: 0; font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }
.aiagent-power-card p { margin: 4px 0 0; font-size: 0.85rem; color: var(--crm-color-text-muted); max-width: 60ch; }

/* ---- Mini cartões ---- */
.aiagent-card-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 12px;
}

.aiagent-mini-card {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 14px;
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    background: var(--crm-color-surface);
}

.aiagent-mini-label { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--crm-color-text-muted); }
.aiagent-mini-value { font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }
.aiagent-mini-foot { font-size: 0.75rem; color: var(--crm-color-text-muted); }

.aiagent-next-steps { display: flex; flex-wrap: wrap; gap: 10px; }

/* ---- Blocos de formulário ---- */
.aiagent-block {
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 14px;
    background: var(--crm-color-surface-elevated);
}

.aiagent-block h3 { margin: 0; font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }

.aiagent-field { display: flex; flex-direction: column; gap: 5px; }
.aiagent-field > span { font-size: 0.82rem; font-weight: 600; color: var(--crm-color-text); }
.aiagent-field small { font-size: 0.75rem; color: var(--crm-color-text-muted); }

.aiagent-radio,
.aiagent-check {
    display: flex;
    gap: 9px;
    align-items: flex-start;
    padding: 10px;
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-sm);
    background: var(--crm-color-surface);
    cursor: pointer;
}

.aiagent-radio input,
.aiagent-check input { margin-top: 3px; flex-shrink: 0; }
.aiagent-radio span,
.aiagent-check span { display: flex; flex-direction: column; gap: 2px; }
.aiagent-radio strong,
.aiagent-check strong { font-size: 0.85rem; color: var(--crm-color-text); font-weight: 600; }
.aiagent-radio small,
.aiagent-check small { font-size: 0.76rem; color: var(--crm-color-text-muted); }

.aiagent-form-footer {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ---- Testar ---- */
.aiagent-test-banner {
    padding: 12px 14px;
    border-radius: var(--crm-radius-sm);
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border: 1px solid var(--crm-color-primary-border);
    font-size: 0.83rem;
}

.aiagent-test-result { background: var(--crm-color-surface); }

.aiagent-test-question,
.aiagent-test-answer { display: flex; flex-direction: column; gap: 4px; }
.aiagent-test-question p,
.aiagent-test-answer p {
    margin: 0;
    padding: 10px 12px;
    border-radius: var(--crm-radius-sm);
    font-size: 0.88rem;
    white-space: pre-wrap;
}
.aiagent-test-question p { background: var(--crm-color-surface-elevated); color: var(--crm-color-text); }
.aiagent-test-answer p { background: var(--crm-color-primary-soft); color: var(--crm-color-primary-soft-text); }
.aiagent-test-foot { margin: 0; font-size: 0.74rem; color: var(--crm-color-text-muted); }
.aiagent-range-switch button {
    border: 1px solid var(--crm-color-border);
    background: var(--crm-color-surface);
    color: var(--crm-color-text-muted);
    font-size: 0.78rem;
    font-weight: 600;
    padding: 6px 12px;
    border-radius: var(--crm-radius-sm);
    cursor: pointer;
}
.aiagent-range-switch button.active {
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border-color: var(--crm-color-primary-border);
}

.aiagent-activity-list { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }

.aiagent-activity-item {
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    background: var(--crm-color-surface);
    padding: 12px 14px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.aiagent-activity-head { display: flex; gap: 10px; align-items: flex-start; }

.aiagent-tone-dot {
    width: 9px;
    height: 9px;
    margin-top: 6px;
    border-radius: 999px;
    background: var(--aiagent-tone, var(--crm-color-text-muted));
    flex-shrink: 0;
}

.aiagent-activity-copy { display: flex; flex-direction: column; gap: 2px; }
.aiagent-activity-copy strong { font-size: 0.86rem; color: var(--crm-color-text); }
.aiagent-activity-meta { font-size: 0.76rem; color: var(--crm-color-text-muted); }
.aiagent-activity-error { font-size: 0.78rem; color: var(--crm-color-danger); }

.aiagent-activity-tech summary {
    cursor: pointer;
    font-size: 0.76rem;
    color: var(--crm-color-primary);
    font-weight: 600;
}

.aiagent-activity-tech dl {
    margin: 8px 0 0;
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
    gap: 6px 16px;
}
.aiagent-activity-tech dl > div { display: flex; flex-direction: column; }
.aiagent-activity-tech dt { font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--crm-color-text-muted); }
.aiagent-activity-tech dd { margin: 0; font-size: 0.8rem; color: var(--crm-color-text); word-break: break-word; }

/* ---- Controle embutido no cabeçalho do chat ---- */
.aiagent-conv-control { display: inline-flex; align-items: center; gap: 6px; }

.aiagent-conv-badge {
    display: inline-flex;
    align-items: center;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--aiagent-tone, var(--crm-color-text-muted));
    background: color-mix(in srgb, var(--aiagent-tone, var(--crm-color-text-muted)) 14%, transparent);
    white-space: nowrap;
}

/* §7 — switch "Atendimento humano" (IA x humano). Track ancorado sobre o próprio trilho para não
   disparar scrollIntoView com o input oculto. */
.aiagent-switch {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    cursor: pointer;
    font-size: 0.72rem;
    font-weight: 600;
    color: var(--crm-color-text-muted);
    white-space: nowrap;
    user-select: none;
}
.aiagent-switch input {
    position: absolute;
    opacity: 0;
    width: 1px;
    height: 1px;
    margin: 0;
}
.aiagent-switch-track {
    position: relative;
    flex: 0 0 auto;
    width: 32px;
    height: 18px;
    border-radius: 999px;
    background: color-mix(in srgb, var(--crm-color-text-muted) 32%, transparent);
    transition: background 120ms ease;
}
.aiagent-switch-thumb {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 14px;
    height: 14px;
    border-radius: 999px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.25);
    transition: transform 120ms ease;
}
.aiagent-switch.is-on .aiagent-switch-track { background: var(--crm-color-primary); }
.aiagent-switch.is-on .aiagent-switch-thumb { transform: translateX(14px); }
.aiagent-switch.is-on .aiagent-switch-label { color: var(--crm-color-text); }
.aiagent-switch input:focus-visible + .aiagent-switch-track {
    outline: 2px solid var(--crm-color-primary);
    outline-offset: 2px;
}

.aiagent-conv-more { position: relative; }

.aiagent-conv-more > summary {
    list-style: none;
    width: 22px;
    height: 22px;
    border-radius: 999px;
    border: 1px solid var(--crm-color-border);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.72rem;
    font-style: italic;
    font-weight: 700;
    color: var(--crm-color-text-muted);
    cursor: pointer;
}
.aiagent-conv-more > summary::-webkit-details-marker { display: none; }

.aiagent-conv-pop {
    position: absolute;
    right: 0;
    top: calc(100% + 6px);
    z-index: 30;
    width: 300px;
    max-width: 78vw;
    padding: 12px 14px;
    background: var(--crm-color-surface);
    border: 1px solid var(--crm-color-border-strong);
    border-radius: var(--crm-radius-md);
    box-shadow: var(--crm-shadow-md);
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.aiagent-conv-reason { margin: 0; font-size: 0.8rem; font-weight: 600; color: var(--crm-color-text); }
.aiagent-conv-handoff { display: flex; flex-direction: column; gap: 3px; border-top: 1px solid var(--crm-color-border); padding-top: 8px; }
.aiagent-conv-handoff p { margin: 0; font-size: 0.8rem; color: var(--crm-color-text); white-space: pre-wrap; max-height: 180px; overflow-y: auto; }

@media (max-width: 767px) {
    .aiagent-power-card { flex-direction: column; align-items: stretch; }
    .aiagent-power-action { display: flex; }
    .aiagent-power-action .aiagent-btn { width: 100%; }
    .aiagent-conv-pop { position: fixed; left: 8px; right: 8px; width: auto; max-width: none; top: auto; }
}

/* UNICHAT-MOBILE-UX-ARCHITECTURE-01 (B6) — abas em 1 linha rolável no mobile. */
@media (max-width: 1023px) { .aiagent-tabs { flex-wrap: nowrap; } .aiagent-tabs > * { flex: 0 0 auto; } }

/* =============================================================================================
   UNICHAT-AUTOMATION-AI-KNOWLEDGE-VISUAL-ASSISTED-CONVERGENCE-01 — /atendente-ia

   VL-26 — o disclosure trocava os glifos de texto como se fossem icone. O chevron agora vem do
   `CrmIcon` e gira; a rotacao respeita `prefers-reduced-motion` por VL-29.
   ============================================================================================= */

.aiagent-disclosure-caret {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 16px;
    height: 16px;
    color: var(--uni-color-text-muted);
}

@media (prefers-reduced-motion: no-preference) {
    .aiagent-disclosure-caret {
        transition: transform 0.15s cubic-bezier(0.2, 0, 0.2, 1);
    }
}

.aiagent-disclosure.is-open .aiagent-disclosure-caret {
    transform: rotate(90deg);
}

/* VL-59 — piso de toque, sem a caixa pintada crescer no desktop. */
@media (max-width: 767px) {
    .aiagent-disclosure {
        min-height: 44px;
    }
}

/* UNICHAT-GUIDED-ONBOARDING-HELP-SUPPORT-01 — resultado do teste quando a IA encaminharia: selo +
   frase, mesma família do rodapé do teste. */
.aiagent-test-handoff {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: var(--uni-space-2);
    margin: var(--uni-space-2) 0 0;
    font-size: var(--uni-font-size-sm);
    color: var(--crm-color-text-muted);
}