/* UNICHAT-AI-AGENT-COMPLETION-01 — experiência "Atendente de IA".
   Usa somente tokens --crm-* de crm-theme.css (claro/escuro automáticos). Nada de aparência de
   "painel de desenvolvedor de IA": poucos conceitos por tela, linguagem de negócio. */

.aiagent-page {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.aiagent-section {
    display: flex;
    flex-direction: column;
    gap: var(--uni-space-5);
}

/* Revisao do proprietario, rodada 2: "os cards estao colados (Identidade, O que o atendente
   precisa saber) e o Ajustes de atendimento e o botao Salvar tambem".

   A causa e mecanica e vale registrar, porque nao e falta de regra no contrato — VL-05 ja fixa
   24px entre secoes. E que na aba Configuracao TODO o conteudo mora dentro de um `<EditForm>`,
   que renderiza um `<form>`: esse form e o UNICO filho flex de `.aiagent-section`, entao o `gap`
   se aplicava a ele e nao ao que esta dentro dele. O espacamento vinha de uma camada so, e a
   camada errada. O form passa a repetir o mesmo fluxo de coluna. */
.aiagent-section > form {
    display: flex;
    flex-direction: column;
    gap: var(--uni-space-5);
    min-width: 0;
}

.aiagent-loading,
.aiagent-empty {
    padding: 40px;
    text-align: center;
    color: var(--crm-color-text-muted);
    background: var(--crm-color-surface);
    border-radius: var(--crm-radius-lg);
    border: 1px dashed var(--crm-color-border);
}

.aiagent-hint {
    margin: 0;
    font-size: 0.78rem;
    color: var(--crm-color-text-muted);
}

/* ---- Tom (verde/âmbar/vermelho/neutro) — cada classe só publica uma cor ---- */
.aiagent-tone-good { --aiagent-tone: var(--crm-color-success); }
.aiagent-tone-warning { --aiagent-tone: var(--crm-color-warning); }
.aiagent-tone-danger { --aiagent-tone: var(--crm-color-danger); }
.aiagent-tone-neutral { --aiagent-tone: var(--crm-color-text-muted); }
.aiagent-tone-danger-text { color: var(--crm-color-danger); }

/* ---- Alertas ---- */
.aiagent-alert {
    border-radius: var(--crm-radius-sm);
    padding: 10px 14px;
    font-size: 0.85rem;
}

.aiagent-alert-error {
    background: color-mix(in srgb, var(--crm-color-danger) 12%, transparent);
    color: var(--crm-color-danger);
    border: 1px solid color-mix(in srgb, var(--crm-color-danger) 30%, transparent);
}

.aiagent-tab {
    border: none;
    background: transparent;
    padding: 10px 14px;
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--crm-color-text-muted);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    margin-bottom: -1px;
}

.aiagent-tab:hover { color: var(--crm-color-text); }

.aiagent-tab.active {
    color: var(--crm-color-primary);
    border-bottom-color: var(--crm-color-primary);
}

.aiagent-tab-body { display: flex; flex-direction: column; }

/* ---- Botões ---- */
.aiagent-btn {
    border-radius: var(--crm-radius-sm);
    padding: 9px 16px;
    font-size: 0.85rem;
    font-weight: 600;
    border: 1px solid transparent;
    cursor: pointer;
    transition: background var(--crm-transition-fast), border-color var(--crm-transition-fast);
}

.aiagent-btn:disabled { opacity: 0.55; cursor: not-allowed; }

.aiagent-pill {
    display: inline-flex;
    align-items: center;
    padding: 4px 12px;
    border-radius: 999px;
    font-size: 0.8rem;
    font-weight: 600;
    background: var(--crm-color-border);
    color: var(--crm-color-text-muted);
}

.aiagent-cta {
    align-self: flex-start;
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border: 1px solid var(--crm-color-primary-border);
    border-radius: var(--crm-radius-sm);
    padding: 9px 14px;
    font-size: 0.83rem;
    font-weight: 600;
    cursor: pointer;
}

/* Revisao do proprietario, rodada 2: "o texto esta desalinhado verticalmente do >".
   O botao era `display: block`, entao o chevron e o rotulo assentavam na linha de base do texto —
   e um SVG de 16px na linha de base fica ~3px abaixo do centro optico. Vira flex com
   `align-items: center`, que e como o resto do produto alinha icone e rotulo (VL-26). */
.aiagent-disclosure {
    align-self: flex-start;
    display: inline-flex;
    align-items: center;
    gap: var(--uni-space-2);
    background: transparent;
    border: none;
    color: var(--crm-color-primary);
    font-size: var(--uni-font-size-sm);
    font-weight: 600;
    cursor: pointer;
    padding: 4px 0;
}

/* ---- Cartão liga/desliga ---- */
.aiagent-power-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
    padding: 18px 20px;
    border-radius: var(--crm-radius-lg);
    border: 1px solid color-mix(in srgb, var(--aiagent-tone, var(--crm-color-border)) 35%, var(--crm-color-border));
    background: color-mix(in srgb, var(--aiagent-tone, transparent) 8%, var(--crm-color-surface));
    box-shadow: var(--crm-shadow-sm);
}

.aiagent-power-main { display: flex; align-items: flex-start; gap: 12px; }

.aiagent-power-dot {
    width: 12px;
    height: 12px;
    margin-top: 5px;
    border-radius: 999px;
    background: var(--aiagent-tone, var(--crm-color-text-muted));
    flex-shrink: 0;
}

.aiagent-power-card h2 { margin: 0; font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }
.aiagent-power-card p { margin: 4px 0 0; font-size: 0.85rem; color: var(--crm-color-text-muted); max-width: 60ch; }

/* ---- Mini cartões ---- */
.aiagent-card-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 12px;
}

.aiagent-mini-card {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 14px;
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    background: var(--crm-color-surface);
}

.aiagent-mini-label { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--crm-color-text-muted); }
.aiagent-mini-value { font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }
.aiagent-mini-foot { font-size: 0.75rem; color: var(--crm-color-text-muted); }

.aiagent-next-steps { display: flex; flex-wrap: wrap; gap: 10px; }

/* ---- Blocos de formulário ---- */
.aiagent-block {
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 14px;
    background: var(--crm-color-surface-elevated);
}

.aiagent-block h3 { margin: 0; font-size: var(--uni-font-size-lg); color: var(--crm-color-text); }

.aiagent-field { display: flex; flex-direction: column; gap: 5px; }
.aiagent-field > span { font-size: 0.82rem; font-weight: 600; color: var(--crm-color-text); }
.aiagent-field small { font-size: 0.75rem; color: var(--crm-color-text-muted); }

.aiagent-radio,
.aiagent-check {
    display: flex;
    gap: 9px;
    align-items: flex-start;
    padding: 10px;
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-sm);
    background: var(--crm-color-surface);
    cursor: pointer;
}

.aiagent-radio input,
.aiagent-check input { margin-top: 3px; flex-shrink: 0; }
.aiagent-radio span,
.aiagent-check span { display: flex; flex-direction: column; gap: 2px; }
.aiagent-radio strong,
.aiagent-check strong { font-size: 0.85rem; color: var(--crm-color-text); font-weight: 600; }
.aiagent-radio small,
.aiagent-check small { font-size: 0.76rem; color: var(--crm-color-text-muted); }

.aiagent-form-footer {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ---- Testar ---- */
.aiagent-test-banner {
    padding: 12px 14px;
    border-radius: var(--crm-radius-sm);
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border: 1px solid var(--crm-color-primary-border);
    font-size: 0.83rem;
}

/* UNIPLIM-V2-CC01 SRX-S0-07 — o que o teste não prova, em linha própria dentro do mesmo aviso. */
.aiagent-test-banner-limits {
    display: block;
    margin-top: 8px;
}

.aiagent-test-result { background: var(--crm-color-surface); }

.aiagent-test-question,
.aiagent-test-answer { display: flex; flex-direction: column; gap: 4px; }
.aiagent-test-question p,
.aiagent-test-answer p {
    margin: 0;
    padding: 10px 12px;
    border-radius: var(--crm-radius-sm);
    font-size: 0.88rem;
    white-space: pre-wrap;
}
.aiagent-test-question p { background: var(--crm-color-surface-elevated); color: var(--crm-color-text); }
.aiagent-test-answer p { background: var(--crm-color-primary-soft); color: var(--crm-color-primary-soft-text); }
.aiagent-test-foot { margin: 0; font-size: 0.74rem; color: var(--crm-color-text-muted); }
.aiagent-range-switch button {
    border: 1px solid var(--crm-color-border);
    background: var(--crm-color-surface);
    color: var(--crm-color-text-muted);
    font-size: 0.78rem;
    font-weight: 600;
    padding: 6px 12px;
    border-radius: var(--crm-radius-sm);
    cursor: pointer;
}
.aiagent-range-switch button.active {
    background: var(--crm-color-primary-soft);
    color: var(--crm-color-primary-soft-text);
    border-color: var(--crm-color-primary-border);
}

.aiagent-activity-list { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }

.aiagent-activity-item {
    border: 1px solid var(--crm-color-border);
    border-radius: var(--crm-radius-md);
    background: var(--crm-color-surface);
    padding: 12px 14px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.aiagent-activity-head { display: flex; gap: 10px; align-items: flex-start; }

.aiagent-tone-dot {
    width: 9px;
    height: 9px;
    margin-top: 6px;
    border-radius: 999px;
    background: var(--aiagent-tone, var(--crm-color-text-muted));
    flex-shrink: 0;
}

.aiagent-activity-copy { display: flex; flex-direction: column; gap: 2px; }
.aiagent-activity-copy strong { font-size: 0.86rem; color: var(--crm-color-text); }
.aiagent-activity-meta { font-size: 0.76rem; color: var(--crm-color-text-muted); }
.aiagent-activity-error { font-size: 0.78rem; color: var(--crm-color-danger); }

.aiagent-activity-tech summary {
    cursor: pointer;
    font-size: 0.76rem;
    color: var(--crm-color-primary);
    font-weight: 600;
}

.aiagent-activity-tech dl {
    margin: 8px 0 0;
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
    gap: 6px 16px;
}
.aiagent-activity-tech dl > div { display: flex; flex-direction: column; }
.aiagent-activity-tech dt { font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--crm-color-text-muted); }
.aiagent-activity-tech dd { margin: 0; font-size: 0.8rem; color: var(--crm-color-text); word-break: break-word; }

/* ---- Controle embutido no cabeçalho do chat ---- */
.aiagent-conv-control { display: inline-flex; align-items: center; gap: 6px; }

.aiagent-conv-badge {
    display: inline-flex;
    align-items: center;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--aiagent-tone, var(--crm-color-text-muted));
    background: color-mix(in srgb, var(--aiagent-tone, var(--crm-color-text-muted)) 14%, transparent);
    white-space: nowrap;
}

/* §7 — switch "Atendimento humano" (IA x humano). Track ancorado sobre o próprio trilho para não
   disparar scrollIntoView com o input oculto. */
.aiagent-switch {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    cursor: pointer;
    font-size: 0.72rem;
    font-weight: 600;
    color: var(--crm-color-text-muted);
    white-space: nowrap;
    user-select: none;
}
.aiagent-switch input {
    position: absolute;
    opacity: 0;
    width: 1px;
    height: 1px;
    margin: 0;
}
.aiagent-switch-track {
    position: relative;
    flex: 0 0 auto;
    width: 32px;
    height: 18px;
    border-radius: 999px;
    background: color-mix(in srgb, var(--crm-color-text-muted) 32%, transparent);
    transition: background 120ms ease;
}
.aiagent-switch-thumb {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 14px;
    height: 14px;
    border-radius: 999px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.25);
    transition: transform 120ms ease;
}
.aiagent-switch.is-on .aiagent-switch-track { background: var(--crm-color-primary); }
.aiagent-switch.is-on .aiagent-switch-thumb { transform: translateX(14px); }
.aiagent-switch.is-on .aiagent-switch-label { color: var(--crm-color-text); }
.aiagent-switch input:focus-visible + .aiagent-switch-track {
    outline: 2px solid var(--crm-color-primary);
    outline-offset: 2px;
}

.aiagent-conv-more { position: relative; }

.aiagent-conv-more > summary {
    list-style: none;
    width: 22px;
    height: 22px;
    border-radius: 999px;
    border: 1px solid var(--crm-color-border);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.72rem;
    font-style: italic;
    font-weight: 700;
    color: var(--crm-color-text-muted);
    cursor: pointer;
}
.aiagent-conv-more > summary::-webkit-details-marker { display: none; }

.aiagent-conv-pop {
    position: absolute;
    right: 0;
    top: calc(100% + 6px);
    z-index: 30;
    width: 300px;
    max-width: 78vw;
    padding: 12px 14px;
    background: var(--crm-color-surface);
    border: 1px solid var(--crm-color-border-strong);
    border-radius: var(--crm-radius-md);
    box-shadow: var(--crm-shadow-md);
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.aiagent-conv-reason { margin: 0; font-size: 0.8rem; font-weight: 600; color: var(--crm-color-text); }
.aiagent-conv-handoff { display: flex; flex-direction: column; gap: 3px; border-top: 1px solid var(--crm-color-border); padding-top: 8px; }
.aiagent-conv-handoff p { margin: 0; font-size: 0.8rem; color: var(--crm-color-text); white-space: pre-wrap; max-height: 180px; overflow-y: auto; }
/* UNIPLIM-FINAL-CONVERGENCE-04 (AI-UAT-03) — motivo do encaminhamento: grau como badge na frente; evidência administrativa em
   lista de termos (só tokens Uni). */
.aiagent-handoff-reason p { display: flex; flex-wrap: wrap; align-items: baseline; gap: var(--uni-space-2); white-space: normal; }
.aiagent-handoff-evidence { display: grid; grid-template-columns: max-content minmax(0, 1fr); gap: var(--uni-space-1) var(--uni-space-3); margin: 0; font-size: var(--uni-font-size-xs); }
.aiagent-handoff-evidence dt { color: var(--uni-color-text-muted); }
.aiagent-handoff-evidence dd { margin: 0; color: var(--uni-color-text); overflow-wrap: anywhere; }
@media (max-width: 767px) { .aiagent-handoff-evidence { grid-template-columns: minmax(0, 1fr); } .aiagent-handoff-evidence dd { margin-bottom: var(--uni-space-1); } }

@media (max-width: 767px) {
    .aiagent-power-card { flex-direction: column; align-items: stretch; }
    .aiagent-power-action { display: flex; }
    .aiagent-power-action .aiagent-btn { width: 100%; }
    .aiagent-conv-pop { position: fixed; left: 8px; right: 8px; width: auto; max-width: none; top: auto; }
}

/* UNICHAT-MOBILE-UX-ARCHITECTURE-01 (B6) — abas em 1 linha rolável no mobile. */
@media (max-width: 1023px) { .aiagent-tabs { flex-wrap: nowrap; } .aiagent-tabs > * { flex: 0 0 auto; } }

/* =============================================================================================
   UNICHAT-AUTOMATION-AI-KNOWLEDGE-VISUAL-ASSISTED-CONVERGENCE-01 — /atendente-ia

   VL-26 — o disclosure trocava os glifos de texto como se fossem icone. O chevron agora vem do
   `CrmIcon` e gira; a rotacao respeita `prefers-reduced-motion` por VL-29.
   ============================================================================================= */

.aiagent-disclosure-caret {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 16px;
    height: 16px;
    color: var(--uni-color-text-muted);
}

@media (prefers-reduced-motion: no-preference) {
    .aiagent-disclosure-caret {
        transition: transform 0.15s cubic-bezier(0.2, 0, 0.2, 1);
    }
}

.aiagent-disclosure.is-open .aiagent-disclosure-caret {
    transform: rotate(90deg);
}

/* VL-59 — piso de toque, sem a caixa pintada crescer no desktop. */
@media (max-width: 767px) {
    .aiagent-disclosure {
        min-height: 44px;
    }
}

/* UNICHAT-GUIDED-ONBOARDING-HELP-SUPPORT-01 — resultado do teste quando a IA encaminharia: selo +
   frase, mesma família do rodapé do teste. */
.aiagent-test-handoff {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: var(--uni-space-2);
    margin: var(--uni-space-2) 0 0;
    font-size: var(--uni-font-size-sm);
    color: var(--crm-color-text-muted);
}

/* ================================================================================================
   UNIPLIM-CONVERSATIONAL-PLATFORM-FOUNDATION-01 — abas Capacidades e Aprovações do Atendente de IA.
   Só tokens `--uni-*`; reaproveita aiagent-section/aiagent-block (mesma anatomia da aba Configuração).
   ================================================================================================ */

.aiagent-switch-list { display: flex; flex-direction: column; gap: var(--uni-space-3); }

.aiagent-policy-list { display: flex; flex-direction: column; }

.aiagent-policy-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(180px, 220px);
    gap: var(--uni-space-4);
    align-items: center;
    padding: var(--uni-space-3) 0;
    border-top: 1px solid var(--uni-color-border);
}

.aiagent-policy-row:first-child { border-top: 0; }
.aiagent-policy-row.is-muted .aiagent-policy-copy { opacity: 0.72; }

.aiagent-policy-copy { display: flex; flex-direction: column; gap: var(--uni-space-1); min-width: 0; }
.aiagent-policy-copy strong { font-size: var(--uni-font-size-sm); color: var(--uni-color-text); }
.aiagent-policy-copy small { font-size: var(--uni-font-size-xs); color: var(--uni-color-text-muted); }
.aiagent-policy-note { color: var(--uni-color-warning) !important; }

.aiagent-actions { display: flex; flex-wrap: wrap; gap: var(--uni-space-3); }

.aiagent-approval-facts {
    display: grid;
    grid-template-columns: max-content minmax(0, 1fr);
    gap: var(--uni-space-2) var(--uni-space-4);
    margin: 0;
    font-size: var(--uni-font-size-sm);
}

.aiagent-approval-facts dt { color: var(--uni-color-text-muted); }
.aiagent-approval-facts dd { margin: 0; color: var(--uni-color-text); overflow-wrap: anywhere; }

@media (max-width: 767px) {
    .aiagent-policy-row { grid-template-columns: minmax(0, 1fr); gap: var(--uni-space-2); }
    .aiagent-approval-facts { grid-template-columns: minmax(0, 1fr); gap: var(--uni-space-1); }
    .aiagent-approval-facts dd { margin-bottom: var(--uni-space-2); }
}

/* ---- UNIPLIM-VOICE-01 — Laboratório de voz (ambiente interno de avaliação; só tokens do tema) ---- */
.voicelab-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: var(--uni-space-4); }
.voicelab-row { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--uni-space-3); }
.voicelab-actions { gap: var(--uni-space-2); }
.voicelab-scenario { display: flex; flex-direction: column; gap: var(--uni-space-1); padding: var(--uni-space-3); border: 1px dashed var(--crm-color-border); border-radius: var(--crm-radius-md); }
.voicelab-scenario ul { margin: 0; padding-left: 1.1rem; font-size: 0.82rem; color: var(--crm-color-text-muted); }
.voicelab-script { margin: 0; font-size: 0.95rem; color: var(--crm-color-text); }
.voicelab-state { display: inline-flex; align-items: center; gap: var(--uni-space-2); align-self: flex-start; padding: 6px 12px; border-radius: 999px; font-weight: 600; font-size: 0.9rem;
    color: var(--crm-color-text); background: var(--crm-color-surface-elevated); border: 1px solid var(--crm-color-border);
    --voicelab-tone: var(--crm-color-text-muted);
}
.voicelab-state-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--voicelab-tone); }
.voicelab-state--listening {
    --voicelab-tone: var(--crm-color-success);
}
.voicelab-state--user-speaking {
    --voicelab-tone: var(--crm-color-info);
}
.voicelab-state--thinking, .voicelab-state--checking {
    --voicelab-tone: var(--crm-color-warning);
}
.voicelab-state--speaking {
    --voicelab-tone: var(--crm-color-primary);
}
.voicelab-state--interrupted, .voicelab-state--reconnecting {
    --voicelab-tone: var(--crm-color-warning);
}
.voicelab-state--error {
    --voicelab-tone: var(--crm-color-danger);
}
.voicelab-state--speaking .voicelab-state-dot, .voicelab-state--user-speaking .voicelab-state-dot { animation: voicelab-pulse 1s ease-in-out infinite; }
@keyframes voicelab-pulse { 50% { opacity: 0.35; } }
@media (prefers-reduced-motion: reduce) { .voicelab-state-dot { animation: none !important; } }
.voicelab-mic { height: 6px; border-radius: 3px; background: var(--crm-color-border); overflow: hidden; }
.voicelab-mic-level { display: block; height: 100%; background: var(--crm-color-success); transform: scaleX(0); transform-origin: left; transition: transform 60ms linear; }
.voicelab-facts { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: var(--uni-space-2) var(--uni-space-4); margin: 0; }
.voicelab-facts dt { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--crm-color-text-muted); }
.voicelab-facts dd { margin: 0; font-size: 0.85rem; color: var(--crm-color-text); overflow-wrap: anywhere; }
.voicelab-metrics { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: var(--uni-space-2); }
.voicelab-metrics > div { display: flex; flex-direction: column; gap: 2px; padding: var(--uni-space-2) var(--uni-space-3); border: 1px solid var(--crm-color-border); border-radius: var(--crm-radius-sm); background: var(--crm-color-surface); }
.voicelab-metrics span { font-size: 0.72rem; color: var(--crm-color-text-muted); }
.voicelab-metrics strong { font-size: 1rem; color: var(--crm-color-text); font-variant-numeric: tabular-nums; }
.voicelab-transcript { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-2); max-height: 360px; overflow-y: auto; }
.voicelab-line { display: flex; gap: var(--uni-space-2); align-items: baseline; font-size: 0.9rem; color: var(--crm-color-text); }
.voicelab-speaker { flex: 0 0 auto; min-width: 72px; font-size: 0.72rem; font-weight: 700; text-transform: uppercase; color: var(--crm-color-text-muted); }
.voicelab-line--agent .voicelab-speaker { color: var(--crm-color-primary); }
.voicelab-line--system { font-size: 0.8rem; color: var(--crm-color-text-muted); }
.voicelab-turns { width: 100%; border-collapse: collapse; font-size: 0.82rem; }
.voicelab-turns th, .voicelab-turns td { text-align: left; padding: 6px 8px; border-bottom: 1px solid var(--crm-color-border); vertical-align: top; color: var(--crm-color-text); }
.voicelab-turns th { font-size: 0.72rem; text-transform: uppercase; color: var(--crm-color-text-muted); }
.voicelab-check { display: flex; gap: var(--uni-space-2); align-items: center; font-size: 0.88rem; color: var(--crm-color-text); }
.voicelab-sessions { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-1); }
.voicelab-session-link { background: none; border: 0; padding: 4px 0; text-align: left; color: var(--crm-color-primary); cursor: pointer; font-size: 0.85rem; }
.voicelab-session-link:hover { text-decoration: underline; }
@media (max-width: 1023px) {
    .voicelab-grid, .voicelab-row, .voicelab-facts { grid-template-columns: minmax(0, 1fr); }
    .voicelab-turns { display: block; overflow-x: auto; }
}

/* UNIPLIM-VOICE-04 — pós-chamada no resultado da sessão do laboratório (fatos × inferências × sugestões). */
.voicelab-postcall { display: flex; flex-direction: column; gap: var(--uni-space-3); }
.voicelab-postcall-list ul { margin: var(--uni-space-1) 0 0; padding-left: 1.1rem; }
.voicelab-postcall-list li { color: var(--crm-color-text); }

/* UNIPLIM-FINAL-CONVERGENCE-04 (AI-UAT-04) — Testar guiado e ajuda para escrever instruções. Só tokens Uni; celular empilha. */
.aiagent-assist-link { align-self: flex-start; border: none; background: transparent; padding: 0; color: var(--uni-color-primary); font-size: var(--uni-font-size-xs); font-weight: 600; cursor: pointer; text-decoration: underline; }
.aiagent-instruction-findings { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-2); font-size: var(--uni-font-size-sm); }
.aiagent-instruction-findings li { display: flex; align-items: baseline; gap: var(--uni-space-2); }
.aiagent-instruction-findings .app-badge { flex: 0 0 auto; }
.aiagent-suggestion-compare { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: var(--uni-space-4); }
.aiagent-suggestion-compare section { display: flex; flex-direction: column; gap: var(--uni-space-2); min-width: 0; }
.aiagent-suggestion-current { margin: 0; padding: var(--uni-space-3); border: 1px solid var(--uni-color-border); border-radius: var(--uni-radius-md); background: var(--uni-color-surface); color: var(--uni-color-text); font-family: inherit; font-size: var(--uni-font-size-sm); white-space: pre-wrap; overflow-wrap: anywhere; max-height: 22rem; overflow-y: auto; }
.aiagent-suggestion-examples { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-2); font-size: var(--uni-font-size-sm); }
.aiagent-suggestion-examples li { display: flex; align-items: baseline; justify-content: space-between; gap: var(--uni-space-3); }
.aiagent-test-scenarios { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-2); }
.aiagent-test-scenarios li { display: flex; align-items: center; justify-content: space-between; gap: var(--uni-space-3); padding: var(--uni-space-2) var(--uni-space-3); border: 1px solid var(--uni-color-border); border-radius: var(--uni-radius-md); background: var(--uni-color-surface); }
.aiagent-test-scenarios li.is-active { border-color: var(--uni-color-primary); }
.aiagent-test-scenarios li > div { display: flex; flex-direction: column; gap: var(--uni-space-1); min-width: 0; }
.aiagent-test-scenarios small { color: var(--uni-color-text-muted); }
.aiagent-test-tools ul { list-style: none; margin: var(--uni-space-1) 0 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-1); font-size: var(--uni-font-size-sm); }
.aiagent-test-tools li, .aiagent-test-handoff-reason { display: flex; flex-wrap: wrap; align-items: baseline; gap: var(--uni-space-2); }
@media (max-width: 767px) {
    .aiagent-suggestion-compare { grid-template-columns: minmax(0, 1fr); }
    .aiagent-test-scenarios li { flex-direction: column; align-items: stretch; }
    .aiagent-test-scenarios .app-button, .aiagent-assist-link { min-height: calc(var(--uni-space-7) + var(--uni-space-1)); }
}

/* UNIPLIM-AI-INTELLIGENCE-CONVERGENCE-01 CP2.3 (D11) — versão em uso, rascunho pendente e histórico de versões publicadas. */
.aiagent-version-status { display: flex; flex-direction: column; gap: var(--uni-space-1); }
.aiagent-version-list { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: var(--uni-space-2); font-size: var(--uni-font-size-sm); color: var(--uni-color-text-muted); }
.aiagent-version-list li { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: var(--uni-space-2); }

/* ---------- UNIPLIM-V3-02 — Agentes e ramais, Comportamento, Consultas ---------- */
.aiagent-form-row { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--uni-space-3); }
.aiagent-check-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: var(--uni-space-2); }
.aiagent-issue-list { margin: 0; padding-left: var(--uni-space-4); }
@media (max-width: 767px) {
    .aiagent-form-row { grid-template-columns: minmax(0, 1fr); }
}